Frequently asked questions

6 guests per cabin. One extra guest (the 7th) is allowed for $20.000 CLP per night, without an extra bed or blanket. Children from 4 years old count towards the capacity.

They share the same layout and equipment. The only difference is the shower: cabins 1 and 2 have an enclosed shower cabin, and cabins 3 and 4 have an open shower with a glass-brick divider.

We don't have WiFi. Mobile signal is good — all carriers work well in the area.

Independent central gas heating that warms the whole cabin, bathrooms included. It is not a wood stove or slow-combustion heater.

We provide 2 hand towels, a kitchen cloth and a bath mat. Each guest brings their own bath towels, plus any towels for the hot spring pools.

We don't accept pets.

We don't have a hot tub or jacuzzi. We are very close to the Nevados de Chillán hot spring pools, and the cabin is at the perfect temperature when you come back.

2 nights all year round.

Check-in from 15:00 in high and mid-high season, and from 14:00 the rest of the year. Check-out until 12:00. If you need to leave later, just ask: until 15:00 costs 30% of the nightly rate, and until 18:30, 50%.

You pick your dates on this site or message us on WhatsApp. To confirm, you pay 50% as a deposit, by bank transfer or card. The balance is paid on arrival.

Let us know at least 10 business days in advance. Otherwise one night is charged.

Yes, private parking inside the property, free of charge and with no need to reserve.

Yes, a shared pool available during the summer season. There is also a children's playground (swings and a slide) and an enclosed barbecue house, rented separately.